Terms of Service

These Terms of Service ("Terms") govern your use of the Kirality Labs website and any services provided by Kirality Labs ("we", "our", or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. Services

Kirality Labs provides bespoke full-funnel revenue operations infrastructure design, deployment, and operational services for SaaS and Ecommerce teams. The specific scope, deliverables, timelines, and fees for any engagement are set out in a separate Statement of Work or service agreement entered into with each client. These Terms apply in addition to any such agreement.

2. Eligibility

You must be at least 18 years of age and have the legal authority to enter into a binding agreement on behalf of yourself or your organisation to use our services. By using our services, you represent and warrant that you meet these requirements.

3. Acceptable Use

You agree not to use our website or services to:

• Violate any applicable law, regulation, or third-party rights.
• Transmit any content that is unlawful, defamatory, fraudulent, or harmful.
• Attempt to gain unauthorised access to our systems or data.
• Reverse-engineer, copy, or resell any proprietary components of our revenue operations systems without written consent.
• Use our services in connection with deceptive, abusive, or spam outreach practices.

4. Intellectual Property

All content on this website — including text, graphics, logos, and software — is the property of Kirality Labs and is protected by applicable intellectual property laws. Custom automation logic and revenue infrastructure developed for a client engagement remain the property of Kirality Labs unless explicitly transferred in a signed agreement. Client-provided data, brand assets, and content remain the property of the client.

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during an engagement. This includes business data, strategic plans, technical configurations, and pricing. This obligation survives the termination of any engagement.

6. Payment

Fees for services are specified in individual Statements of Work. Unless otherwise agreed, invoices are payable within 14 days of issue. Late payments may incur interest at the rate permitted by applicable law. We reserve the right to suspend services for accounts in arrears.

7. Limitation of Liability

To the maximum extent permitted by law, Kirality Labs shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website. Our total aggregate liability for any claim shall not exceed the amount paid by you for the relevant service in the three months preceding the claim.

8. Disclaimers

Our website and services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that specific revenue outcomes will be achieved. Automated system outputs are provided as tools to support your team and are not a substitute for human judgement.

9. Termination

Either party may terminate an engagement according to the notice period specified in the relevant Statement of Work. We reserve the right to immediately suspend or terminate access to our services if you breach these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

11. Changes to These Terms

We may update these Terms from time to time. The "Effective Date" at the top of this page reflects the date of the most recent revision. We encourage you to review these Terms periodically. Continued use of our website or services after any update constitutes your acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, please contact us at:

• Email: hello@kirality.co
• Company: Kirality Labs